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Privacy Policy

May 9, 2024


This Privacy Policy (including our Cookie and Beacons Policy, below) describes what information we may collect from you or that you may provide to us when you visit our Website, our practices for how we collect this information, how we use, maintain, safeguard, and disclose this information, as well as ways you can manage or opt out of the collection of certain information.


Parties

Women’s Accessible Medical Services P.S. (“Mountain View Women’s Health Medical for Women,” “Mountain View Women’s Health,” “we,” “us,” or “our”) is the owner of the Website found at www.mountainviewwomenshealth.org (“Website”). All references to “you,” “your,” or “user” shall be construed to mean any user, viewer, or visitor of this Website.


Terms of Acceptance

Please take time to read and understand this document. If you do not agree to our policies and practices, you must not use our Website. By using or viewing this Website, you agree to our Privacy Policy, Cookie and Beacons Policy, Terms of Use, and any supplementary notices or disclaimers posted herein, such as those appearing at the bottom of our Video pages. Do not use or view this Website if you do not agree with any of the terms of our Privacy Policy, Cookie and Beacons Policy, Terms of Use, or supplementary notices or disclaimers.

This Website is intended for use by users residing in and accessing from the United States of America and this Privacy Policy is intended to comply with the federal and state laws of the United States. If you are not a resident of the United States, you may not use this Website.

These policies are subject to the laws of the state where you reside. If you are a resident of California, Colorado, Virginia, or Utah, see “Your State Specific Privacy Rights” near the end of this Privacy Policy for state specific rights that may apply to you.


Scope of this Policy

This policy applies to information we collect:

  • on this Website

  • via e-mail, text and other electronic messages between you and this Website

This policy does not apply to information collected by:

  • us offline or through other means, including on any other website operated by Mountain View Women’s Health or any third party.

  • any third party, including through any applications, services, or content linked through our Website such as Klara which are governed by their own Privacy Policies.


Children Under the Age of 13

This Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly market our Website or services to children under the age of 13 and do not knowingly collect information from children under the age of 13 without parental or guardian’s consent. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe personal information about a child under 13 has been submitted to us without appropriate authorization, please contact us so that we can delete their information as soon as possible.

 

Cookie and Beacons Policy
Cookies are small pieces of data placed on your device when browsing a website in order to enable or support certain functions. Web beacons are small files used for counting the number of users who have visited web pages or opened an email or for generating other related website statistics.

 

Our Website uses cookies, web beacons, and other tracking technologies, placed by our web host, Wix.com, and by our SEO and advertising partner, Google (Google Analytics, Google Search Console, and Google Ads), for the purpose of improving your experience (such as by remembering certain actions, like if you’ve already seen and closed an announcement bar), analyzing how our services are being accessed and used, and enhancing our Website’s usefulness and reach. See “How Wix.com Collects and Processes Data” and “How Google Collects and Processes Data” below for more detailed information.

 

In most cases, you can restrict or delete cookies via your web browser’s settings or preferences pane, although doing so may disable, disrupt, or reset certain Website functions.

 

Third Party Cookies and Web Beacons
We link to a variety of third party websites and services from our Website, which may also place cookies and/or web beacons on your device when accessed. Any such third party cookie and web beacon usage is solely governed by any applicable policies (Cookie Policy, Privacy Policy, etc.) of the third party placing the cookie(s) and is not under the control of Mountain View Women’s Health Medical. We are not responsible for any disputes, damages, or losses of any kind arising from any third party cookie or web beacon usage.

 

How Wix.com Collects and Processes Data

Our Website is hosted by Wix.com.

These functional and required cookies are always used, which allow Wix.com, our hosting platform, to securely serve this Website to you. These Wix.com analytics and performance cookies are used on this Website only when you click “Accept” on our cookie banner.

See The Cookies Wix.com Uses and “Other Information Collected by Wix.com,” below, for more information on what data is collected by Wix.com and what it is used for.

 

We also recommend reviewing Wix.com’s Privacy Policy, wherein any references to “End Users” are applicable to you.

 

Ways You Can Opt Out of Wix.com Data Collection
You can choose to decline non-essential (analytics and performance) cookies placed by Wix.com by clicking “Decline” in the cookie banner appearing at the bottom of our web pages.

 

For purposes of clarification: Clicking the “Decline” option on our cookie banner only disables the non-essential cookies placed by Wix.com and in no way indicates that you decline to accept our Terms of Use, Privacy Policy, or Cookie and Beacons Policy. Your continued use of this Website constitutes your agreement to our Terms of Use, Privacy Policy, and Cookie and Beacons Policy.

If you wish to change your selection after closing the cookie banner, you can restore the cookie banner by clearing your browser’s cookies and then reloading our home page. Instructions for clearing cookies from several popular browsers can be found here. Please note that deleting all cookies may negatively impact the performance and functionality of other websites you have visited and deletion of any cookies from your web browser is at your own risk.

 

How Google Collects and Processes Data

Our Website uses Google Analytics, Google Search Console, and Google Ads. To learn about Google’s collection and processing of data, see How Google Uses Information from Sites or Apps that Use Our Services.

For more information on how we use data collected by these Google services, see “Other Information Collected by Google,” below.


Ways You Can Opt Out of Google Data Collection

Google provides a browser add-on available here for users who would like to prevent their data from being used by Google Analytics.

To limit data collection by Google Search Console, you can use a search engine other than Google.

Your Google Ad settings can be customized here.


Do Not Track Requests

Currently, our Website does not respond to “Do Not Track” signals sent by web browsers. If this feature becomes more standardized in the future, we may adjust our policy. You can still opt out of specific cookies and data usage in the ways described above.


Links to Third Party Services and Websites

Our Website includes links to numerous third party services (social media integrations, embedded content such as, videos and donation forms) and websites. Your use of any third party service or website is at your own risk and governed by the Privacy Policy, Cookie Policy, Terms of Use/Terms of Service, and any other applicable policies or agreements of each respective third party service or website. Mountain View Women’s Health is not liable for any data breaches, security and privacy vulnerabilities, or any other losses or damages of any kind arising from your use of any third party services or websites. To better understand how third party services and websites may collect, store, or share information you submit to them and/or information or data which they may otherwise automatically collect, please refer to the Privacy Policy, Cookie Policy, and any other relevant policies provided by each respective service or website.


Google Maps

To provide you with directions to our clinic, our Website links to Google Maps, which is subject to both the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy. We do not receive any information about your location from your use of Google Maps.


Patient Feedback

We receive written feedback from our patients via patient surveys submitted to us directly in our clinic as well as via patient reviews submitted through public sources such as Yelp and Google Reviews. With patient consent, we may share feedback from our patient surveys, in whole or in part, on our Website and/or social media accounts, for the purpose of marketing and promoting our clinic and services. We may also share reviews from our patients posted on any public Website, in whole or in part, on our own Website and/or social media accounts, for the same purpose of marketing and promoting our clinic and services. We do not share patients’ contact information when sharing their feedback.


Email Subscriptions

If you are subscribed to our email list, you may unsubscribe at any time by clicking the Unsubscribe link at the end of any regular, automated email from us, or click Manage email preferences to update your email preferences.


Types of Personally Identifiable Information Mountain View Women’s Health May Collect

Personally identifiable information (PII) is information about you that can be used to identify you, either on its own (such as a social security number) or as a necessary complement to other information (such as a physical address paired with a first and last name), that is collected from you online and maintained in an accessible form.

Our Website may collect the following PII, in the following ways, for the purpose(s) given below:

  • Your first and last name, if you share them with us, when submitting feedback on our pregnancy quiz.

  • Your first and last name, email address, phone number (optional), billing address, and credit card information, when you make a donation to us via credit card using the donation form embedded on our Website. This information is passed through directly to our payment processor and customer relationship management (CRM) system and is not stored by Wix.com. We collect only the information necessary to process your payment and send you confirmation and receipts through email. Submission of your phone number is optional. If you include your phone number, we may call you to learn more about your interest in Mountain View Women’s Health.

  • Your IP address, if you visit our Website, via Website analytics cookies used for the purposes described within our Cookie Policy. Note: while Wix.com analytics cookies can retrieve user IP addresses, we do not currently make use of this function, though we reserve the right to do so.

We may collect the following PII via email, in the following ways, for the purpose(s) given below:

  • Your email address and first and last name, if you send us an email for any reason, such as to ask us a question. We may keep this information for the purpose of replying to you and for keeping track of our correspondence over time.

  • Other PII as described in other parts of this section of our Privacy Policy, such as any details concerning your medical history, your phone number, or other personal information, in the event that you choose to share it with us via email.

 

Note: because many email accounts do not use secure, end-to-encryption of data, we recommend sharing any information you regard as sensitive or private through our separate online appointment request system, rather than through email. Any information you send us through email is strictly at your own risk. By sending us PII through email, you assume all liability for any and all kinds of losses or damages you incur in the event that your email message is intercepted or hacked, either in transit or after its receipt, regardless of the source, cause, and target of its interception or hacking.

By emailing us PII, you also consent to the incorporation by us of said PII into our appointment request system as necessary in order to book an appointment for you, maintain your patient and appointment records, and/or fulfill any other obligation or need pertaining to your correspondence with us or to any past, current, or prospective appointment.

  • Your first and last name, contact information (such as phone number, email address, and physical address), educational and professional history, and any other PII you elect to include within your resume and/or cover letter, if applying to one of our career or volunteer positions.

 

Please refer to Submission of Feedback within our Terms of Use for additional relevant information.


Other Information Collected by Wix.com

This Website is hosted by Wix.com. Wix.com collects personal data when you visit our Website, including:

  • information about your browser, network, and device

  • web pages you visited prior to coming to this Website

  • web pages you view while on this Website

  • your activity on this Website, such as clicks and searches

  • your IP address

 

Wix.com needs the data to run this Website, and to protect and improve its platform and services. Wix.com analyzes this data in a de-personalized form. Wix.com also uses this data to provide us with website analytics, so that we may learn about our Website traffic and activity and make improvements to our Website and services.


Other Information Collected by Google

Our Website uses Google Analytics, Google Search Console, and Google Ads so that we may further learn about our Website traffic and activity, make improvements to our Website and services, and advertise our services online.

We use the Demographics and Interests Reporting feature of Google Analytics to gain insight into the age, gender, and interests of our users, for the purpose of better understanding our user base and/or better targeting our advertisements.

We may use Google’s AdWords Remarketing feature, which collects user behavior, demographic, and interest data to allow for the placement of targeted advertisements of our organization and services on other websites after users leave our Website.


How We Safeguard Your Information

Communications between you and the server hosting this Website are encrypted through the use of SSL technology. Access to all protected health information is protected under HIPAA and HIPAA shall govern the use and sharing of all such information. Access to other information collected through our Website is restricted to authorized employees, volunteers, contractors, and service providers of Mountain View Women’s Health Medical for Women only.

 

We do not share your information with any other individual, company, or organization, except

  • as necessary to fulfill or provide you with services you have requested or consented to;

  • as required by law, subpoena, or other judicial, arbitral, or other quasi-judicial process;

  • as necessary to respond to fraud, other illegal activity, threats to the security of our Website, clients, or personnel, or breach of our Terms of Use or other policies;

  • in cases where you have otherwise given your consent, such as authorizing us to share your name, date of birth, contact information, and details of your Mountain View Women’s Health appointment with another healthcare provider; and/or

  • as part of a business transaction for the sale, merger, refinancing or reorganization of our business.

 

Except as provided above, we do not sell your information to anyone and take all reasonable, necessary, and required measures to keep your information secure. Nevertheless, no method of data transmission or storage can be guaranteed to be 100% secure and all information you submit to us is at your own risk. Mountain View Women’s Health is not liable for any data breaches, security and privacy vulnerabilities, or any other losses or damages of any kind arising from your use of our Website, our Website’s collection of information, or your submission of information through our Website or email.


Your State Specific Privacy Rights

If you are a California, Nevada, Colorado, Virginia, or Utah resident, your state's laws may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa. California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write to our Privacy Officer using the contact information provided at the end of this Privacy Policy.

Colorado, Virginia and Utah each provide their state residents with rights to:

  • confirm whether we process their personal information

  • access and delete certain personal information

  • data portability

  • opt out of personal data processing for targeted advertising and sales

 

Colorado and Virginia also provide their state residents with rights to:

  • correct inaccuracies in their personal information, taking into account the information's nature processing purpose

  • opt out of profiling in furtherance of decisions that produce legal or similarly significant effects

 

To exercise any of these rights, please email or write our Privacy Officer using the contact information provided at the end of this Privacy Policy. To appeal a decision regarding a consumer rights request, you may write to our Privacy Officer within 45 days of any rejection. If our Privacy Officer still denies your request, you may submit a complaint to the Attorney General of the state where you reside.

 

Nevada provides its residents with a limited right to opt out of certain personal information sales. Residents who wish to exercise this sale opt out right may submit a request to our Privacy Officer using the contact information found at the end of this Privacy Policy. However, please know we do not currently sell data triggering that statute's opt out requirements.


Additional Information for California Users

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information, and information about our data practices, as well as the right not to be discriminated against for exercising your privacy rights. To exercise such rights, please contact our Privacy Officer using the information provided at the bottom of this Privacy Policy.

The CCPA sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we may have sold the following categories of information about you in the past twelve months: Identifiers (such as name, address, email address, IP address, or device identifiers); internet or other network or device activity; geolocation information; professional or employment related data; potentially protected classifications (such as gender, nationality, and age); physical characteristics or description (such as when you voluntarily submit a photo to our Site or Application); inferences related to the information identified.


International Transfer and Storage of Information

We manage our Website content and data submitted and received through our Website within the State of Washington, USA. Information you share with us or that is collected by cookies on our Website may be transmitted through or stored on servers outside of the United States, depending on where you access our Website from and the location and usage of servers employed by our web host and other service providers (e.g. payment processors, email host, patient portal provider, etc.). By using our Website, you consent to any possible transmission or storage of your information both within and outside of the United States.


Updates to Our Privacy Policy and Terms of Use

We reserve the right to update our Privacy Policy, Cookie and Beacons Policy, and Terms of Use at any time and without prior or express notice. The “Effective Date” at the top of our Privacy Policy or Terms of Use page will be updated to reflect the most recent date of revision. By your continued use of our Website following any such updates, you agree to be bound by any such changes. You are encouraged to review our Privacy Policy, Cookie and Beacons Policy, and Terms of Use periodically.


Reviewing and Editing Your Information

If you have been a patient at Mountain View Women’s Health, you can view, edit, and update the information we have on file for you, please call 509-664-5298.

If you have donated to Mountain View Women’s Health and wish to add, update, or remove information we have on file for you, please call us at 509-664-5298.


How to Contact Us

We welcome your feedback. If you have any questions, comments, or concerns about our Privacy Policy, Cookie Policy, or other Website policies, please email us at info@mountainviewwomenshealth.org with the subject line, “Attn: Privacy Officer,” or write to us at:

Mountain View Women’s Health
Attn: Privacy Officer
351 Orondo Ave.
Wenatchee, WA 98801

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